Cookie Policy

We use cookies and similar tools across our websites to improve their performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.
There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.
Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

What sort of cookies does the The Local Loan Company website use?

Generally, our cookies perform up to four different functions:
  1. Essential cookies
Some cookies are essential for the operation of our website. For example, some cookies allow us to identify customers so that they are able to login and access their loan information.

  1. Performance Cookies
We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight site services that we think will be of interest to you based on your usage of the website.

  1. Functionality Cookies
We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access the site.

  1. Behaviourally Targeted Advertising Cookies
The Local Loan Company and our advertisers use cookies to serve you with advertisements that we believe are relevant to you and your interests. However, we do not tell our advertisers who you are.

Does anyone else use cookies on The Local Loan Company websites?

Advertisers sometimes use their own cookies to provide you with targeted advertising. For example, advertisers may use a profile they have built on sites that you have previously visited to present you with more relevant advertisements during your visit to thelocalloancompany.com. We believe that it is useful to our users to see advertisements that are more relevant to their interests. If you are based in the European Union and would like to learn more about how advertisers use these types of cookies or to choose not to receive them, please visit www.youronlinechoices.eu.
We also use or allow third parties to serve cookies that fall into the four categories above. For example, like many companies, we use Google Analytics to help us monitor our website traffic. We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.

Can a website user block cookies?

As we’ve explained above, cookies help you to get the most out of our website.
However, if you do wish to disable our cookies then please follow the instructions on the cookie help page.
Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.

Do we track whether users open our emails?

Our emails may contain a single, campaign-unique “web beacon pixel” to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email. We may use this information for purposes including determining which of our emails are more interesting to users, to query whether users who do not open our emails wish to continue receiving them and to inform our advertisers in aggregate how many users have clicked on their advertisements. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

More Information

More detail on how businesses use cookies is available at www.allaboutcookies.org.  

 

Cookie Help

Browser's cookie functionality turned off

If you're seeing a message that your browser's cookie functionality is turned off, it's possible that your browser's cookies are not enabled. First-party cookies are cookies that are set by the site domain listed in the address bar. Third-party cookies come from other domain sources that have items, such as ads or images, embedded on the page. Depending on your browser, you can control which types of cookies you allow.

Turning cookies on



Microsoft Internet Explorer

To enable cookies in Internet Explorer 7 or 8:
  1. Click Start > Control Panel. (With Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
  2. Double-click the Internet Options icon.
  3. Select the Privacy tab.
  4. Click Advanced.
  5. Select "Override automatic cookie handling" under the "Cookies" section in the Advanced Privacy Settings window.
  6. Select the "Accept" or "Prompt" option under "First-party Cookies."
  7. Select the "Accept" or "Prompt" option under "Third-party Cookies." (If you select the "Prompt" option, you'll be asked for approval every time a website attempts to send you a cookie.)
  8. In the Internet Options window, click OK to exit.
To enable cookies in Internet Explorer 6:
  1. Click Start > Control Panel. (With Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
  2. Click Advanced.
  3. Select "Override Automatic Cookie Handling."
  4. Select the "Accept" or "Prompt" option under "First-party Cookies."
  5. Select the "Accept" or "Prompt" option under "Third-party Cookies." (If you select the "Prompt" option, you'll be asked for approval every time a website attempts to send you a cookie.)
  6. In the Internet Options window, click OK to exit.

Mozilla Firefox

To enable cookies in Mozilla Firefox 3.x for Windows:
  1. Click Tools > Options.
  2. Click Privacy in the top panel.
  3. Set "Firefox will:" to Use custom settings for history.
  4. Check the box next to "Accept cookies from sites" to enable cookies.
  5. Click OK.
To enable cookies in Mozilla Firefox 2.x for Windows:
  1. Click Tools > Options.
  2. Click Privacy in the top panel.
  3. Select the checkbox labeled "Accept cookies from sites."
  4. Click OK.
To enable cookies in Mozilla Firefox for Mac:
  1. Go to the Firefox drop-down menu.
  2. Select Preferences.
  3. Click Privacy.
  4. Set "Firefox will:" to Use custom settings for history.
  5. Check the box next to "Accept cookies from sites" to enable cookies.
  6. Click OK.

Chrome

To enable cookies in Chrome:
  1. Click the wrench icon.
  2. Select Settings.
  3. Click Show advanced settings.
  4. Click Content settings in the "Privacy" section.
  5. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception."

Safari

To enable cookies in Safari:
  1. Go to the Safari drop-down menu.
  2. Select Preferences.
  3. Click Security in the top panel.
  4. Under "Accept Cookies" select Only from sites you navigate to.

Still seeing issues after turning cookies on

If cookies in your browser are enabled and you're still seeing an error message that your browser's cookie functionality is turned off, try opening a new window in your browser. Sometimes a browser's cookies will not work properly when you are using multiple tabs in a browser window. If this does not help, you can also clear your cache and delete your cookies (Search google for "Clearing cache and cookies" for help on how to do this).